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What are the best live chat apps?

CMS Applications Integration

Live chat is an online communication app that enables businesses and their website visitors to chat in real-time. Visitors have the option of speaking to a live agent that’s available to answer any questions and concerns they might have. Live chat support agents can also guide visitors through ...

What is live chat?

CMS Applications Integration

Live chat is an online communication app that enables businesses and their website visitors to chat in real-time. When visitors are on your website, they have the option of speaking to a live agent that’s available to answer any questions and concerns they might have. Live chat support agents c...

What are web forms and why are they important?

CMS Applications Integration

A web form, also called an HTML form, is a place where users can enter data or personal information on a website, email, app, or another area of the internet. The information entered is processed through a server and stored in an internal database that the business can access. Web forms are us...

What are the best call tracking software?

CMS Applications Integration

Call tracking software helps businesses record data from incoming inbound calls. It tracks information such as call duration, call volume, conversions, call location, number of first-time callers, and more. Call tracking software will help you better measure the success and progress of your websi...

What can be learned through call tracking?

CMS Applications Integration

Call tracking is the process of determining how callers find and contact your business. Businesses can use call tracking data to measure the success of their marketing strategies and make informed decisions about improving future campaigns. Call tracking also helps businesses manage their prospec...