How Can I Track Calls That Come Through My Website?

Sometimes, your website visitors will contact you after finding your information on your website.

Call tracking provides tangible data about who is calling your business and the effectiveness of your campaigns in generating phone calls from qualified leads.

With call tracking data, sales and marketing departments can eliminate resources spent on underperforming campaigns and identify ways to improve marketing campaigns to drive leads and calls.

However, it can be hard to track phone calls and where phone calls are directed from.

To better measure the success and progress of your website and digital marketing efforts, using call tracking software will help.

Not only can call tracking software help you identify who’s calling, but it also helps you determine which campaigns and keywords are generating calls and the geographic location of your leads.

Here is a few call tracking software that can help you.

CallRail

CallRail helps marketers that rely on inbound leads to track which marketing efforts are driving calls, respond to leads in a central location, automate call transcriptions with AI, and connect all leads to your marketing. It makes nurturing phone leads more convenient to boost marketing ROI.

CallSource

CallSource allows businesses to perform call management or create a custom vanity phone number to drive and track calls that come through the website. It helps you identify which calls can be potential customers, identify which customers are setting up appointments with your brand, and be notified when leads don’t make appointments so you can follow up.

Google Analytics

Google Analytics has phone call conversion tracking to identify how effective your website and ads are at generating phone call leads. You can set a minimum phone call length and Google Analytics will track each call that exceeds that minimum limit.

If you need help with tracking phone call leads from your website, contact us for help today.